Privacy Policy

Last updated: 1.1.2025

At BALI & THE SPIRIT, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of personal data:
– Name
– Email address
– Shipping and billing address
– Phone number
– Payment information (processed securely via third-party services)
– IP address and browser information
– Account login credentials (if you create an account)
– Cookies and tracking information (see section 6)

How We Use Your Information

We use your data to:
– Fulfill and manage your orders
– Provide customer support
– Process payments securely
– Send marketing communications (only with your consent)
– Improve our website, products, and services
– Prevent fraud and ensure website security
– Display personalized advertising via third-party platforms

Sharing Your Information

We only share your information with trusted third parties necessary for our operations:
– Payment processors (e.g., PayPal, Antom)
– Shipping providers (e.g., DHL, EMS, POS Indonesia)
– Advertising and analytics partners (e.g., Google, Meta, TikTok)
We never sell your personal data.

Your Rights

Depending on your location (e.g. EU), you may have the right to:
– Access the data we hold about you
– Request corrections or deletion
– Object to processing for direct marketing
– Withdraw consent for data processing

To exercise any of these rights, contact us at: **info@baliandthespirit.com**

Data Retention

We retain your data for as long as needed to provide our services or as required by law.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These may include:
– Google Analytics
– Meta/Facebook Pixel
– Instagram & TikTok tracking
– Functional cookies (for shopping cart, language preferences, etc.)

You can manage or disable cookies in your browser settings.

Security

We take appropriate measures to protect your data against unauthorized access, alteration, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact

If you have any questions or concerns, please contact us at: info@baliandthespirit.com
Br. Tiyingan, Pelaga, Petang, Badung 80353, Bali, Indonesia